Welcoming Your First-Time Guests

Modified on Sun, 15 Feb at 11:19 AM

As a host, that first visit is the start of a great relationship! To help things go smoothly, the K9 Off-Leash Network allows you to set up Automated Welcome and Thank You messages.


These short notes provide a little extra "hand-holding" to ensure guests feel confident and safe on your land.


Automated Timing

  • The Welcome Message: Sent 2 hours before their visit (or immediately if they book last-minute).
  • The Thank You Message: Sent 1 hour after their visit ends.


Character Limit & Tips

Each automated message is limited to 250 characters. Because space is tight, keep your notes warm but focused on the essentials.


What to include in your 250 characters:

  • A friendly "Happy Sniffing!" welcome.
  • Key parking or gate instructions.
  • A quick reminder to keep dogs leashed until inside the secure area.
  • A reminder to "scoop the poop" and leave the spot as found.


Examples of Short Auto-Messages

Welcome Template:

"Welcome! We’re so glad you’re here. Please park by the red barn and keep pups leashed until you’re inside the gate. Ensure the area is clear before entering. Have a paws-itive visit! Questions? Just message me."


Thank You Template:

"Thanks for visiting! We hope your pup had a blast. Please remember to pack out any waste. We’d love to host you again—feel free to leave us a review! ?"


How to Set It Up

Ready to automate your hospitality? You can set up your custom auto-messages from the My Listing tab in the left navigation, edit your listing, Guest Messages.


Need more help? Visit this article: Guest Messages


 

 

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